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Malone Specialty Contractor – Missing Return Restoration

Occams Marketing
206

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Malone Specialty Contractor – Missing Return Restoration

Malone Specialty Contractor – Missing Return Restoration

Occams Marketing
206

Challenge:  
Client received ERC checks for all but one quarter due to a missing original Form 941, blocking the IRS from processing 941-X corrections across three entities.  

Solution:  
Occams pulled IRS transcripts to confirm the missing record, refiled the original 941, and coordinated escalations through TAS to move the case forward. This scenario became a new diagnostic checkpoint in Occams’ ERC triage process.  

Impact:  

  • Capital Released: ~$1.2M ERC funds unlocked.  

  • Client Reassurance: Frequent updates eased stress during a sensitive IRS process.  

  • Institutional Learning: SOP created to ensure future cases avoid similar delays.  

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